Privacy Policy
Last Updated: January 15, 2024
1. Introduction
Monthlycare.world ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.
2. Information We Collect
2.1 Information You Provide to Us
We may collect information that you voluntarily provide to us when you:
- Fill out contact forms on our website
- Request a quote or consultation
- Subscribe to our newsletter or marketing communications
- Contact us via phone, email, or other communication methods
- Participate in surveys or promotional activities
This information may include:
- Name and contact information (email address, phone number, mailing address)
- Property information and service preferences
- Payment information (processed securely through third-party payment processors)
- Any other information you choose to provide
2.2 Automatically Collected Information
When you visit our website, we automatically collect certain information about your device and browsing behavior, including:
- IP address and location data
- Browser type and version
- Operating system
- Pages visited and time spent on pages
- Referring website addresses
- Device identifiers
- Cookies and similar tracking technologies (see our Cookie Policy)
3. How We Use Your Information
We use the information we collect for the following purposes:
- To provide, maintain, and improve our services
- To process your requests, quotes, and service bookings
- To communicate with you about our services, promotions, and updates
- To respond to your inquiries and provide customer support
- To personalize your experience on our website
- To analyze website usage and trends to improve our services
- To detect, prevent, and address technical issues and security threats
- To comply with legal obligations and enforce our terms of service
- For marketing and advertising purposes (with your consent where required)
4. Google Ads and Advertising
We use Google Ads to advertise our services. Google may collect information about your visits to our website and other websites to provide relevant advertisements. This information is collected through cookies and similar technologies.
Google's advertising requirements can be summed up by Google's Advertising Principles. They are put in place to provide a positive experience for users. For more information, visit: Google Advertising Principles.
We use Google AdSense and Google Ads on our website. Google, as a third-party vendor, uses cookies to serve ads on our site. Google's use of the DART cookie enables it to serve ads to our users based on their visit to our site and other sites on the Internet. Users may opt-out of the use of the DART cookie by visiting the Google Ad and Content Network privacy policy.
5. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:
5.1 Service Providers
We may share your information with third-party service providers who perform services on our behalf, such as:
- Payment processing
- Website hosting and analytics
- Email marketing services
- Customer relationship management systems
5.2 Legal Requirements
We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
5.3 Business Transfers
If we are involved in a merger, acquisition, or asset sale, your information may be transferred as part of that transaction.
6. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
7. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information, including:
- Access: Request access to your personal information
- Correction: Request correction of inaccurate information
- Deletion: Request deletion of your personal information
- Opt-out: Opt-out of marketing communications
- Data Portability: Request a copy of your data in a portable format
- Objection: Object to certain processing activities
To exercise these rights, please contact us using the information provided in the "Contact Us" section below.
8. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. By using our services, you consent to the transfer of your information to these countries.
9. Your Rights Under UK Data Protection Laws
If you are located in the United Kingdom, you have rights under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, including:
- The right to be informed about how your personal data is being used
- The right of access to your personal data
- The right to rectification of inaccurate personal data
- The right to erasure of your personal data
- The right to restrict processing of your personal data
- The right to data portability
- The right to object to processing of your personal data
- Rights in relation to automated decision making and profiling
If you have concerns about how we handle your personal data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK's data protection regulator. You can contact the ICO at ico.org.uk or by telephone: 0303 123 1113.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
270 Whitewalls, Swansea SA1 3BB, United Kingdom
+441792476788
info@monthlycare.world